What Makes Interpersonal Skills Important In Organizations?

By Amanda Powell


In any given firm, different people who have acquired special abilities in different areas of specialization often come together to achieve their goals. In fact, most of them would not so well if team work is not initiated. Even though conflicts tend to arise whenever people are in disagreement, they need to realize that their personal lives are not supposed to interfere with business operations. Their main agenda is to fulfill the mission, vision and goal in their workplaces. To understand how this concept works, one needs to possess very good interpersonal skills.

How an individual behaves around people reflects a lot. It does not take rocket science for a person to learn certain to acquire basic etiquette abilities. Their parents and teachers were once in charge of that. If they do not learn how to communicate effectively, their performances are likely to be interfered with. Therefore, an organization needs to establish a chain of command, where subordinates report to their superiors in a respectable manner. To communicate better, both horizontal and vertical chains of command need to be established.

The best way to deliver a point to another person is through verbal communication. Here, the person speaks to a person using oral speech. It is important to confirm if the person you are going to speak to is in a good state of mind so that you can lay out your points effectively. The listener needs to wait until the speaker finishes so that they can give their feedback.

Nonverbal communication involves the use body language rather than speech. It involves, eye contact, posture, voice and gestures. Your body language is supposed to work in harmony with the speech you are making. Otherwise, people tend to read the body language rather than concentrating on your speech.

The gift of listening is rare to most people. Most of them would rather interrupt the speaker before he/she finishes or let their minds to drift elsewhere. In a business setting, people need to value the art of listening for them to be regarded as courteous and to get the message as it is.

One way through which a person can catch the interest of another is by asking of questions. In this case, the questions should be related to the topic at hand. There are many situations where a person has posed intelligent questions and has earned the trust of his employers.

Not everyone is well mannered. Therefore, manners reflect a lot on the way the individual is likely to carry themselves in the presence of others. It involves use of respectful words, being courteous and practice of etiquette. Different countries perceive this concept differently owing to their deep entrenched business cultures.

The best input any person can give in any organization is by practicing all these. They need to be well mannered at all times by adapting good listening skills. Whenever a person is making a speech, they can strive to listen even if they have a formed opinion on the speaker.




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